Why WhatsApp usernames could upset Somalia's anti-terror fight

Key developments are emerging from the global stage. Why WhatsApp usernames could upset Somalia's anti-terror fightImage source, via Getty ImagesImage caption, Somalia has an economy that heavily relies on mobile money transactionsByBasillioh Rukanga and Priyanka Sippy, Focus on Africa podcastPublished3 hours agoSomalia's government has told the it is concerned about WhatsApp's plan to launch a new feature that would let people chat using usernames rather than phone numbers, saying it could pose a security risk. Communications and Technology Minister Ahmed Osman Dirie said it could make it harder to trace and counter criminals in a country that is still battling Islamist militants. The rollout to three billion global users of WhatsApp worldwide is expected in the coming months, allowing people to remove or change their usernames at any time.

Somalia has been hit by a brutal and deadly insurgency - led by al-Shabab, an al-Qaeda affiliate - for more than two decades. In response to Somalia's concerns, WhatsApp told the that the feature was not yet live, and users would still need a phone number to use the app. It further stated that the feature comes with built-in safeguards against scams.

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But Dirie told the Focus on Africa podcast that the Somali government had approached Meta, which owns WhatsApp, about their concerns and hoped that "we'll reach a resolution on this matter very soon". He pointed out that Somalia had a "unique context", with an economy that heavily relies on mobile money transactions. "Unverified and untraceable usernames" introduced the risk of financial fraud and citizens becoming vulnerable to scammers, he said.

Al-Shabab militants have also been known to use WhatsApp for their operations, including for extortion and propaganda. In 2024, Somalia's intelligence agency said it had shut down 20 WhatsApp groups allegedly operated by al-Shabab for extortion and intimidation. It said it had also disabled data services for about 2,500 phone numbers associated with them.

The city where shopkeepers fear their CCTV cameras could get them killed Published18 December 2024Dirie told the that while Somalia effectively regulated phone numbers in the country, WhatsApp's new feature would undermine that. Somalia's issues follow a similar complaint raised by India - the biggest market for the platform with more than 850 million users. Earlier this month, India said it believed usernames might increase online fraud, impersonation and other crimes by allowing criminals to contact potential victims without disclosing their phone numbers.

It also asked the company "not to roll out this feature until the consultation on this point is achieved to the satisfaction of the government". Dirie said linking a WhatsApp profile to a phone number made it easier to track criminals. "So moving away from phone numbers to usernames, we believe, will make it difficult for us to counter those crimes," he said.

The development has drawn wide international attention, with diplomatic circles watching closely.